Accessibility Statement
Last reviewed: May 2026
Our Commitment
Regenemm is committed to ensuring digital accessibility for people with disabilities. We continuously improve the user experience for everyone and apply relevant accessibility standards.
Regenemm Healthcare is designed to support accessible digital healthcare workflows.
Conformance Status
We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. These guidelines explain how to make web content more accessible.
Intended Posture
Public pages and patient-facing surfaces should be designed for readability, keyboard access, assistive technology compatibility, and clear language.
Accessibility should be considered across public trust pages, patient-controlled sharing, patient-facing summaries, clinician-facing workflows, administrative workflows, support pathways, and agent-assisted content.
Healthcare Context
Accessibility is part of safe care delivery. Patient-facing workflows should avoid unnecessary complexity and provide clear pathways for support.
Healthcare accessibility should account for:
- clear language;
- readable layout;
- keyboard navigation;
- screen reader compatibility;
- colour contrast;
- error messages that support recovery;
- meaningful headings and labels;
- accessible document exports where supported;
- support pathways for users who cannot complete a digital workflow.
Measures
We take the following measures to ensure accessibility:
- Include accessibility as part of our design process
- Provide clear navigation and content structure
- Ensure sufficient color contrast
- Support keyboard navigation
- Provide text alternatives for images
- Test with assistive technologies
Compatibility
Our services are designed to be compatible with:
- Modern web browsers (Chrome, Firefox, Safari, Edge)
- Screen readers (NVDA, JAWS, VoiceOver)
- Keyboard-only navigation
- Browser zoom and text sizing
Patient-Facing Content
Patient-facing content should be understandable, reviewable, and clearly distinguished from draft or unreleased material.
Where AI assistance contributes to patient-facing content, the content should remain subject to appropriate human review before release where clinically material.
Public Pages
Public trust pages should use clear headings, descriptive links, readable sentence structure, and formats that support assistive technologies.
Public claims should remain accurate, supportable, and understandable to non-technical readers.
Product Workflows
Regenemm Voice, Link, Connect, and related Spokes should consider accessibility during design, implementation, review, and release.
Accessibility issues that may affect care access, comprehension, consent, patient-controlled sharing, or clinical review should be treated as governance-relevant issues.
Feedback and Support
We welcome feedback on the accessibility of our services. If you encounter accessibility barriers, please contact us at accessibility@regenemm.com.
Feedback pathways should allow users to report accessibility barriers without disclosing unnecessary health information.